Terms and Conditions

1. Introduction and Acceptance of Terms

Welcome to Hexologic, an innovative hexagonal Sudoku puzzle game developed by Hexologic Game ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Hexologic Game regarding your use of our mobile application, website, and related services (collectively, the "Service").

By downloading, installing, accessing, or using our Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Service.

                Important Notice: These Terms apply to all users worldwide. If you are under 18 years of age, you must have parent or guardian consent to use our Service.
            

2. Description of Service

Hexologic is a puzzle game featuring innovative hexagonal Sudoku-style challenges. Our Service includes:

Mobile Application: Available on iOS and Android platforms
Website: Information, support, and account management
Puzzle Content: Hexagonal logic puzzles of varying difficulty levels
Progress Tracking: Achievement systems and statistics
Cloud Sync: Game progress synchronization across devices
Support Services: Customer assistance and technical help

2.1 Service Availability

We strive to provide continuous service availability, but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control.

3. User Accounts and Registration

3.1 Account Creation

You may create an account to access additional features such as cloud save synchronization and achievement tracking. When creating an account, you must:

Provide accurate and complete information
Maintain the confidentiality of your account credentials
Be responsible for all activities under your account
Notify us immediately of any unauthorized use

3.2 Account Security

You are solely responsible for maintaining the security of your account. We recommend using strong passwords and enabling available security features.

Account Type	Features	Requirements	Data Sync
Guest Account	Basic gameplay, local progress	None	Local device only
Registered Account	Cloud sync, achievements, statistics	Email address	Cross-device sync
Premium Account	Additional puzzle packs, ad-free experience	Purchase verification	Enhanced cloud features

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service for personal, non-commercial entertainment purposes in accordance with these Terms and applicable laws.

4.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

🚫 Reverse Engineering

Attempting to reverse engineer, decompile, or disassemble our software

🚫 Cheating & Hacking

Using cheats, exploits, or unauthorized third-party software

🚫 Account Sharing

Sharing account credentials or allowing others to use your account

🚫 Data Mining

Extracting data through automated means or scraping

🚫 Malicious Activity

Introducing viruses, malware, or harmful code

🚫 Commercial Use

Using our Service for commercial purposes without permission

Violation Consequences: Violation of these terms may result in immediate account suspension, termination of service access, and potential legal action.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, features, and functionality of our Service, including but not limited to puzzle designs, graphics, logos, text, software code, and user interface, are owned by Hexologic Game and are protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Service for personal entertainment purposes, subject to these Terms. This license does not include:

The right to distribute, sell, or commercialize any part of the Service
The right to modify, adapt, or create derivative works
The right to remove or alter any proprietary notices
Any ownership rights in our intellectual property

5.3 User-Generated Content

Any feedback, suggestions, or content you provide to us becomes our property and may be used for improving our Service without compensation to you.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Key privacy points:

We collect minimal data necessary for game functionality
Your game progress and preferences are securely stored
We do not sell personal information to third parties
You have rights regarding your personal data under applicable laws

For detailed information, please review our Privacy Policy.

7. Payment Terms and Refunds

7.1 In-App Purchases

Our Service may offer optional in-app purchases such as:

Premium puzzle packs
Ad-free experience
Cosmetic themes and customizations
Hint systems and solving aids

7.2 Payment Processing

All payments are processed through the respective app store (Google Play, Apple App Store) and are subject to their terms and policies. We do not store your payment information.

7.3 Refund Policy

Refund requests are handled according to the app store's policies:

Apple App Store: Subject to Apple's refund policy
Google Play Store: Subject to Google's refund policy
Special circumstances: Contact us directly for technical issues

No Refund Guarantee: Digital content purchases are generally non-refundable except as required by applicable law or app store policies.

8. Disclaimers and Limitation of Liability

8.1 Service Disclaimers

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

Merchantability and fitness for a particular purpose
Non-infringement of third-party rights
Continuous, uninterrupted, or error-free service
Accuracy or completeness of content

8.2 Limitation of Liability

To the maximum extent permitted by law, Hexologic Game shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or business interruption.

Our total liability for any claims arising from or relating to these Terms or our Service shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Termination

9.1 Termination by You

You may terminate your account and discontinue use of our Service at any time by:

Deleting the app from your device
Contacting us to delete your account
Following account deletion procedures in the app

9.2 Termination by Us

We may suspend or terminate your access to our Service immediately, without prior notice, for:

Violation of these Terms
Suspected fraudulent or illegal activity
Technical or security reasons
Extended period of inactivity

9.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Your game progress and account data may be permanently deleted unless backed up to cloud storage.

10. Dispute Resolution

10.1 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved quickly through our support channels.

10.2 Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

10.3 Arbitration

Any disputes arising from these Terms or our Service will be resolved through binding arbitration rather than courts, except where prohibited by law.

11. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

We will post the updated Terms on our website and in our app
We will update the "Last updated" date
For material changes, we will provide notice via email or in-app notification
Continued use after changes constitutes acceptance of new Terms

We recommend reviewing these Terms periodically to stay informed of any updates.

12. Miscellaneous

12.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

12.2 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific features, constitute the entire agreement between you and us.

12.3 Assignment

We may assign these Terms or any rights granted hereunder without your consent. You may not assign these Terms without our prior written consent.

12.4 Contact Information

For questions about these Terms, please contact us using the information provided below.