Contact Us

If you created an account, simply log in on your new device to sync your progress. If you played as a guest, unfortunately progress cannot be transferred. We recommend creating an account to save your achievements across devices.

Try closing other apps, restarting your device, and ensuring you have the latest version of Hexologic. You can also try lowering the visual effects in the game settings for better performance on older devices.

You can delete your account through the game settings, or contact us at [email protected]. All your personal data will be permanently removed within 30 days as outlined in our Privacy Policy.

Yes! Hexologic can be played completely offline. You only need an internet connection to sync your progress across devices or download new puzzle packs.